The Muscat Municipality implements an “Effective Communication Skills” course for its employees
The Muscat Municipality Qualification and Training Administration held an “Effective Communication Skills” training course with the participation of more than 27 employees from the municipality who work in the field of correspondences in the Bidrasit Building.
Goals of the course
The course aims to give the opportunity to participants to gain experience and skills, follow up with the latest methods in the field of effective communication, and speak with general administrations and institutions.
Main points of the course
The course is comprised of several main points, most notably a description of the job of a correspondent, the fundamentals of effective communication, basics of body language, group speak, overcoming difficulties, in addition to others that include practical and realistic applications of a correspondent’s job.
This course has been organized in order to improve the practical performance level of correspondents in the Muscat Municipality and to build interpersonal skills in the framework of the job.
It should be noted that the course is divided into two groups and that training events for the second group will begin on 19 of this month with the participation of 27 employees.