Feedback or Complaint
IVR (Interactive Voice Response - 1111)
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Steps to file a feedback or complaint:
- Call 1111.
- Follow the steps.
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Workflow (click the thumbnail to view the larger version):
Web
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Steps to submit complaint through website:
- Enter Complaint and Suggestion page.
- Fill in the required data. Submit your complaint.
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Workflow (Click the thumbnail to view the larger version):
Fax
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Steps to send your complaint or suggestion through FAX:
- Send your complaint or suggestion through FAX to 1111 with your contact information.
- Your complaint will be evaluated.
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Workflow (Click the thumbnail to view the larger version):
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Steps to send your complaint or suggestion through email:
- Send email to contactus@mm.gov.om with your contact information.
- Your complaint will be evaluated.
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Workflow (Click the thumbnail to view the larger version):
iMuscat
To send your feedback through iMuscat: Please click here for details.