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Status Enquiry


Web


  1. Use (follow up your complain) to follow up your complaint status with the contact center.
  2. Use Muscat Municipality e-service page to follow up your application status.

SMS

  1. Steps for status enquiry:
    1. Send SMS to 90888:
      1. VE followed by vehicle registration number and code (for vehicle parking violation).
      2. SR followed by service request number (for other services).
    2. Follow the steps.
  2. Workflow (click the thumbnail to view the larger version):

IVR (Interactive Voice Response - 1111)

  1. Steps for status enquiry:
    1. Call 1111.
    2. Follow the steps.
  2. Workflow (Click the thumbnail to view the larger version):

iMuscat


For status enquiry through iMuscat: Insert the receipt number that you have received when you have registered your application. You should receive a status update SMS from MM. For more information, please click here for details.