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Information Request


IVR (Interactive Voice Response - 1111)

  1. Steps to access the information:
    1. Call 1111
    2. Follow the steps.
  2. Workflow (Click the thumbnail to view the larger version):

Email

  1. Steps to send email:
    1. Send email to contactus@mm.gov.om with required information.
    2. Your email will get evaluated. Then response will be sent to your email.
  2. Workflow (Click the thumbnail to view the larger version):

Fax

  1. Steps to send fax:
    1. Send FAX to 1111 with required information.
    2. Your FAX will get evaluated. Then response will be sent to your FAX number.
  2. Workflow (Click the thumbnail to view the larger version):

Website

  1. Steps to get information through website:
    1. Enter Muscat Municipality website: www.mm.gov.om.
    2. Drag on Services, then select your category. If it's not available, use other communication channels or the (complain and suggestion page).
  2. Workflow (Click the thumbnail to view the larger version):